Can I remove "Imported from" text under the review on storefront?

When browsing your storefront, you may notice an "Imported from" text under some reviews. This label serves to provide transparency to your customers by indicating the origin of the review, especially for reviews that have been imported from other platforms or services. However, we understand that there may be instances where you'd prefer not to display this text for aesthetic or branding reasons.

Can It Be Removed?

Yes, the "Imported from" text can be removed from under the reviews on your storefront. However, this adjustment requires a manual process on our end to ensure that the removal aligns with your store's overall design and complies with any relevant guidelines.

How to Request the Removal

To have the "Imported from" text removed from your reviews, please follow these steps:

Contact Our Support Team: Reach out to us directly through our support channel. You can do this by using the chat option available on our app or website, or by sending us an email at trustreviews-support@trustapps.co. Please include your store name in your request.

Wait for Confirmation: Once your request is received, our team will review it and get back to you with confirmation or any further questions.

We're here to ensure that your storefront meets your expectations and resonates with your brand. If you have any other customization requests or need further assistance, don't hesitate to reach out to our support team. Your satisfaction and the success of your store are our top priorities.

Updated on: 03/13/2024

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